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Shipping & Returns

Returns and Refunds Policy

Thank you for shopping at We The Meeple.

If you are not entirely satisfied with your board game purchase, we're here to help.

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Our board games and accessories can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. 

 

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • The product isn't used or damaged
  • You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

  • By phone number: 1.979.587.2880
  • By email: returns@wethemeeple.co
  • By visiting this page on our website: http://wethemeeple.co/account.php

Send the product with its original packing and the receipt or proof of purchase, to:

We The Meeple
1000 Heritage Center Cir
Round Rock, TX 78664

Shipping charges

If returned within 30 days, shipping charges incurred in connection with the return or exchange of a product are refundable. The customer must contact returns@wethemeeple.co for an approved shipping label to receive full refund. 

If returned after 30 days, you are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from We The Meeple.

Damaged items

If you received a damaged or defective product, please notify us immediately for assistance (see 'Contact Us' section below). If a product is damaged or defective we will provide a paid return shipping label and send you a replacement or issue a refund.

Sale items

Sale items can be refunded. 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number:1.979.587.2880
  • By email: returns@wethemeeple.co
  • By logging in to view your order history and request a refund or exchange: http://wethemeeple.co/account.php

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